Are you aware that 48% of UK tenants state that they have at least one housing disrepair problem, such as mould, leaks, and faulty plumbing? (Source: hja.net). These unsafe living conditions not only can make your everyday life more difficult, but also can endanger your health and safety.
Such issues require immediate action, be it a chronic leak, dangerous mould or faulty electrics. In many cases, the landlords do not respond in a timely manner and it leaves tenants in distressing situations.
However, housing disrepair claims can be a suitable way to obtain those repairs you desperately need, and get your home safe again. This article will explain how these claims function, and how they can help you get the repairs you deserve in a timely manner.
What Are Housing Disrepair Claims?
A housing disrepair claim is a legal claim made by tenants requiring their landlord to carry out repairs that are required. If your landlord fails to address problems such as leaks, damp or unsafe electrical wiring, a disrepair claim can compel them to act. This usually starts with a pre-action protocol, in which tenants formally notify their landlord of the disrepair issue and allow the landlord to respond.
The claim for housing disrepair can be settled either through negotiation or through the courts. Housing disrepair experts can make this process easier for you. They guide you through how to gather evidence (photos, repair estimates, etc.), negotiate with your landlord and ultimately get the compensation and repairs you deserve.
How Housing Disrepair Claims Help Secure Urgent Repairs
The main reason tenants make a housing disrepair claim is to have repairs made as soon as they can. Here’s how those claims can make the process faster:
- Forces Landlords to Act: A formal disrepair claim often motivates landlords to take swift action to make repairs. Without a legal threat, most landlords may postpone needed maintenance indefinitely. Even the mere act of filing a claim encourages the landlord to follow the law and keep your home safe.
- Compensation for Temporary Solutions: Some temporary solutions may be required while waiting for repair, like hiring someone to fix your leak or buying the dehumidifier because of the mould. If you successfully bring a disrepair claim, you can get compensation to help you with these costs.
- Legal Aid and Support: If you’re concerned about the fees involved in making a claim, housing disrepair solicitors can guide you through the process with minimal financial risk. Most solicitors work on a no win, no fee basis, so you will not pay until the claim is successful.
The Importance of Acting Quickly
The longer you leave problems with disrepair unaddressed, the more damage they may cause. 67% of tenants aged 18-24 live with housing disrepair problems, making them the most affected demographic (Source: HJA). Delaying repairs can lead to both escalating damage and escalating repair costs.
Additionally, if tenants’ prolonged wait could give rise to legal problems for tenants, as it may become more challenging to demonstrate the extent of disrepair.
Act quickly, especially if you live in a rented property with such problems that may impact your health or safety. It’s also important to realize that legal aid options are available to assist you, so contact a solicitor and ask them for advice.
Read more: Quick 5 Steps to Check a Tenants Right to Rent
Common Housing Disrepair Issues Tenants Face
A housing disrepair claim is usually caused by common issues that can make living in a property unsafe, potentially unsafe, and unpleasant. Here are a few of the most common problems:
- Damp & Mould: 50% of all disrepair claims are related to damp and mould (Source: hja.net). Not only does mould destroy your property, but it can also be really harmful to health, especially if anyone in the family suffers from a respiratory condition. If left untreated, it can have lasting damage to your health.
- Faulty Plumbing and Leaks: Faulty plumbing can result in water leaks, which weaken a building structure. These problems require immediate attention not only to prevent serious structural damage — whether it’s a leaking roof, burst pipes or failing appliances.
- Health and Safety Hazards: Approximately 10% of rental properties nationwide hold category one hazards—a threat to health and safety (Source: GOV.UK). These include electrical hazards, unsafe gas heating appliances, or structural defects that could be life threatening.
The Legal Process of Housing Disrepair Claims
A housing disrepair claim is a formal process that is accompanied by a set of protocols. Here’s how it works, step by step:
- Notify Your Landlord (Pre-Action Protocol): The first step is to inform your landlord of your problems. This is an important step, and after that, you have to give them a reasonable time to resolve the issue—typically, 14-28 days, depending on how serious the overall situation is.
- Gather Evidence: Take detailed notes and photos of the disrepair. This could involve photos, videos, and even written statements from neighbours or contractors. The evidence is essential to demonstrate the size of the problem.
- Seek Legal Advice: If your landlord is unresponsive, or if the problems get worse, you should get in touch with a housing disrepair solicitor. They will help you determine the claim and guide you through the legal process. They can also help collect more evidence and fill out the forms needed.
- Resolution: If the claim succeeds, your landlord will be legally compelled to make repairs. You might also be entitled to compensation for the inconvenience caused by the disrepair.
Benefits of Hiring Housing Disrepair Solicitors
A housing disrepair professional will greatly increase your chances of success with your claim. Here’s why:
- Expertise: Solicitors know local laws and regulations and can provide advice specific to your circumstances. They’ll use their knowledge to help assure that you’ll meet all legal requirements.
- Negotiation Skills: They are experts at negotiating with landlords. They can advocate for speedier repairs or greater compensation for added damages.
- No Win, No Fee: Some solicitors work on a no win, no fee basis. This protects you against incurring legal fees if the claim is unsuccessful.
- Peace of Mind: Interacting with difficult landlords can be stressful and hiring professionals to do it for you can help alleviate it. They handle all the legal complexities so you can focus on your day-to-day life.
Read more: How Housing Disrepair Affects Your Health and Well-being

How Much Does a Housing Disrepair Claim Cost?
One of the concerns tenants often have is the cost of filing a housing disrepair claim. It’s important to know that the cost of housing repairs has been rising steadily, with the average repair cost for social housing in 2023 estimated at £2,500 per property (Source: insidehousing). This makes it even more crucial to seek legal help.
Fortunately, many solicitors work on a no win, no fee basis, so you won’t have to pay unless your claim is successful. This allows you to pursue your claim without fearing upfront costs or hidden fees.
Conclusion: Take Action for a Safer Home
If you’re living in unsafe or substandard housing conditions, housing disrepair claims offer a vital legal route to secure the necessary repairs and compensation. With issues like mould, leaks, and faulty plumbing putting your health and safety at risk, it’s important not to delay.
By consulting with Housing Disrepair Experts, you can access the professional support you need to complete the repairs swiftly. Don’t wait for conditions to worsen—contact us today for a free consultation and take the first step toward a safer, more comfortable home.