Sanctuary Housing Disrepair Claims
Expert Help for Repairs & Compensation
Is Your Sanctuary Housing Property Making You Ill?
Start your housing compensation claim today!

Are you living with persistent damp, dangerous mould, leaking roofs, or faulty heating in your Sanctuary Housing property? You don’t have to put up with it anymore.
If Sanctuary Housing is ignoring your repair requests or making empty promises, our expert housing solicitors can help you claim compensation and force them to make repairs.
- No Win No Fee Service
- Expert Housing Disrepair Solicitors
- Fast Repairs & Maximum Compensation
- Thousands of Successful Claims
Your Rights as a Sanctuary Housing Tenant
Sanctuary Housing manages over 105,000 homes across England and Scotland, but their size doesn’t excuse poor maintenance.
The law is on your side. Under the Homes (Fitness for Human Habitation) Act 2018 and Section 11 of the Landlord and Tenant Act 1985, Sanctuary Housing MUST ensure your home is safe and in good repair.
The Housing Ombudsman Service has identified property condition issues, including damp and mould, as the largest category of complaints against social housing providers like Sanctuary Housing.
If you’re experiencing any of these issues, you have a legal right to take action:
– Black mould on walls, ceilings or around windows
– Water leaks from roofs, pipes or windows
– Inadequate heating or hot water systems
– Structural problems with walls, floors or stairs
– Electrical hazards or faulty wiring
– Pest infestations due to disrepair
– Broken windows or doors affecting security
Common Disrepair Problems in Sanctuary Housing
Damp and Mould Problems
- Persistent black mould in bathrooms, kitchens, and bedrooms
- Rising damp affecting walls and floors
- Condensation issues causing widespread mould
- Respiratory problems resulting from mould exposure
Water Leaks and Drainage Issues
- Leaking roofs damaging ceilings and walls
- Faulty plumbing causing water damage
- Blocked drains leading to flooding
- Damaged guttering affecting external walls
Heating and Hot Water Failures
- Broken or inefficient boilers and heating systems
- Radiators that don't work properly
- Inconsistent hot water supply
- Cold homes causing illness during winter months
Structural Issues
- Cracked walls and ceilings
- Subsidence affecting property stability
- Damaged window frames allowing drafts
- Roof problems causing water ingress
Electrical Safety Concerns
- Outdated or dangerous wiring
- Faulty electrical fixtures
- Exposed wires creating hazards
- Damp affecting electrical systems
Pest Infestations
- Rodent problems (mice and rats)
- Cockroach infestations
- Entry points not being sealed
- Inadequate pest control response
How Our Housing Disrepair Specialists Can Help You ?
At Housing Disrepair Experts, we’ve helped thousands of tenants claim against negligent landlords. Our specialist team will:
- Assess your claim for FREE - We'll quickly tell you if you have a valid claim
- Gather evidence - We'll help collect photos, medical reports, and repair histories
- Appoint expert surveyors - To document all disrepair issues professionally
- Handle all negotiations - So you don't have to deal with Sanctuary Housing directly
- Get fast repairs - We'll push for urgent fixes to dangerous conditions
- Secure maximum compensation - For your suffering, damaged belongings and any health issues
And because we work on a No Win No Fee basis, you’ll never pay anything unless your claim succeeds.

Compensation You Could Claim From Sanctuary Housing
Rent Rebate
- Refund of rent for periods when your home wasn't fully habitable
- Calculated based on the severity and duration of the disrepair
Health Compensation
- For physical or mental health conditions caused by poor living conditions
- Including respiratory problems, skin conditions, stress and anxiety
Damaged Belongings
- Replacement costs for items damaged by damp, leaks or mould
- Including furniture, clothing, electronics and household goods
Inconvenience Compensation
- For the disruption to your daily life
- Taking into account how severely the disrepair affected you
Areas We Cover for Sanctuary Housing Disrepair Claims
Midlands
- Birmingham
- Worcester
- Coventry
- Telford
- West Bromwich
- Wolverhampton
- Stoke-on-Trent
North West
- Manchester
- Liverpool
- Chester
- Warrington
- Blackpool
- Preston
London
- All London boroughs
- Hackney
- Lambeth
- Southwark
- Tower Hamlets
South East
- Reading
- Milton Keynes
- Oxford
- Southampton
- Portsmouth
- Brighton
South West
- Bristol
- Plymouth
- Exeter
- Gloucester
- Swindon
- Bath
East of England
- Cambridge
- Peterborough
- Norwich
- Ipswich
- Luton
North East
- Newcastle
- Durham
- Middlesbrough
- Sunderland
- Gateshead
Wales
- Cardiff
- Swansea
- Newport
- Wrexham
Compensation varies depending on:
– The severity of disrepair
– How long you’ve been suffering
– Impact on your health
– Damage to your belongings
– Any extra costs you’ve incurred
– Rent rebates for periods living with disrepair
– Personal injury for health problems caused
– Damaged belongings that need replacing
– Extra costs like higher heating bills or alternative accommodation
Most housing disrepair claims against Sanctuary Housing are resolved within 3-6 months. Urgent safety issues can be addressed much faster.
No – it’s illegal for Sanctuary Housing to evict you for exercising your legal rights. The law protects you against “retaliatory eviction.”
Absolutely not. Our No Win No Fee agreement means you only pay if your claim succeeds, and this is taken as a percentage of your compensation.
Frequently Asked Questions About Sanctuary Housing Disrepair Claims
We understand that making a housing disrepair claim can feel overwhelming, especially if you’re unfamiliar with the process. To help you navigate, we’ve compiled answers to some of the most common questions our clients have. From eligibility and compensation to timeframes and costs, we’re here to ensure you feel fully informed every step of the way.
If you have a question that’s not covered here, don’t hesitate to get in touch with our team for more personalized advice.
Take Action Against Sanctuary Housing Today
Living with disrepair isn’t just uncomfortable – it’s dangerous to your health and wellbeing. As leading housing disrepair solicitors, we’re ready to help you get the repairs and compensation you deserve.