Charnwood Borough Council Housing Disrepair Claims
Expert Help for Repairs & Compensation
Living with Damp, Mould or Disrepair in Your Charnwood Council Property?
Start your housing compensation claim today!
Are you a Charnwood Borough Council tenant suffering with persistent damp, dangerous mould, leaking roofs, faulty heating, or structural issues? Has the Council failed to properly address your repair requests despite multiple reports?
You don’t have to continue living in poor conditions. Our specialist housing solicitors can help you get the repairs completed and claim compensation for your suffering.
- No Win No Fee Service
- Expert Housing Disrepair Solicitors
- Fast Repairs & Maximum Compensation
- Thousands of Successful Claims
About Charnwood Borough Council Housing Your Legal Rights
Charnwood Borough Council manages approximately 5,500 council homes across Loughborough, Shepshed, Syston, Birstall, and other areas within the Charnwood district of Leicestershire. While smaller than many housing providers, Charnwood Borough Council still has the same legal obligations to maintain their properties.
According to the Council’s own 2022-2023 Housing Service Annual Report, while they completed over 12,000 repairs in that year, some tenants continue to experience difficulties with persistent disrepair issues and delays in completing more complex repairs.
As a Charnwood Council tenant, you have clear legal rights under UK housing law. The Homes (Fitness for Human Habitation) Act 2018 and Section 11 of the Landlord and Tenant Act 1985 require the Council to ensure your home is:
– Safe and fit for human habitation
– Free from serious health hazards
– Properly maintained with functioning utilities
– Structurally sound and weatherproof
In 2021, the Housing Ombudsman introduced new complaint handling guidelines for social landlords specifically focused on damp and mould issues, emphasizing that the “it’s lifestyle” excuse is no longer acceptable without proper investigation of structural causes.
Common Disrepair Problems in Charnwood Council Properties
Damp and Mould Problems
- Persistent black mould in bathrooms, kitchens, and bedrooms
- Rising damp affecting walls and floors
- Condensation issues causing widespread mould
- Respiratory problems resulting from mould exposure
Water Leaks and Drainage Issues
- Leaking roofs damaging ceilings and walls
- Faulty plumbing causing water damage
- Blocked drains leading to flooding
- Damaged guttering affecting external walls
Heating and Hot Water Failures
- Broken or inefficient boilers and heating systems
- Radiators that don't work properly
- Inconsistent hot water supply
- Cold homes causing illness during winter months
Structural Issues
- Cracked walls and ceilings
- Subsidence affecting property stability
- Damaged window frames allowing drafts
- Roof problems causing water ingress
Electrical Safety Concerns
- Outdated or dangerous wiring
- Faulty electrical fixtures
- Exposed wires creating hazards
- Damp affecting electrical systems
Pest Infestations
- Rodent problems (mice and rats)
- Cockroach infestations
- Entry points not being sealed
- Inadequate pest control response
How We Can Help With Your Charnwood Council Housing Disrepair Claim?
At Housing Disrepair Experts, we specialise in helping council tenants get the repairs and compensation they deserve. Our process is straightforward:
- Free Initial Assessment – We'll evaluate your situation and confirm if you have a valid claim
- Evidence Collection – We'll help you gather photographs, repair records and medical evidence if your health has been affected
- Expert Inspection – An independent surveyor will document all disrepair issues in your home
- Legal Notice – We'll formally notify Charnwood Borough Council of your claim
- Negotiation – Our expert solicitors will push for comprehensive repairs and appropriate compensation
- Resolution – We'll ensure all repairs are completed and compensation is paid
Our No Win No Fee guarantee means you pay nothing unless your claim is successful.
Compensation You Could Claim From Charnwood Borough Council
Rent Rebate
- Refund of rent for periods when your home wasn't fully habitable
- Calculated based on the severity and duration of the disrepair
Health Compensation
- For physical or mental health conditions caused by poor living conditions
- Including respiratory problems, skin conditions, stress and anxiety
Damaged Belongings
- Replacement costs for items damaged by damp, leaks or mould
- Including furniture, clothing, electronics and household goods
Inconvenience Compensation
- For the disruption to your daily life
- Taking into account how severely the disrepair affected you
Real Success Stories: Helping Charnwood Council Tenants
Family in Loughborough
A family with two young children had been reporting severe damp and mould problems in their Charnwood Council property for over 14 months. Despite multiple complaints, the Council only provided surface treatments that didn’t address the underlying causes. Their children developed respiratory problems linked to the mould exposure. We helped them secure:
- Comprehensive damp proofing treatment
- Installation of proper ventilation systems
- Complete redecoration of affected rooms
- Compensation for health impacts and damaged possessions
Elderly Tenant in Shepshed
An elderly tenant endured a faulty heating system for two winters in their council property. Despite repeated repair requests, Charnwood Council only provided temporary electric heaters. We helped them obtain:
- Installation of a new heating system
- Compensation for additional heating costs and discomfort
- Rent reduction for the affected period
Areas We Cover for Charnwood Borough Council Housing Disrepair Claims
Loughborough
- Shelthorpe
- Woodthorpe
- Thorpe Acre
- Garendon
- Dishley
- Loughborough town centre
Surrounding Towns and Villages
- Shepshed
- Syston
- Birstall
- Thurmaston
- Anstey
- Sileby
- Mountsorrel
- Quorn
Surrounding Towns and Villages
- Barrow upon Soar
- East Goscote
- Rothley
- Wymeswold
- Woodhouse Eaves
Surrounding Towns and Villages
- Hathern
- Burton on the Wolds
- Cossington
- Newtown Linford
First, report the issues through the Council’s official repair channels. Keep records of all communications. If they fail to fix the issues properly within a reasonable timeframe (typically 21 days for non-emergency repairs), contact us for a free assessment.
No. It’s illegal for Charnwood Borough Council to evict you or treat you unfairly for exercising your legal rights. The law protects tenants from “retaliatory eviction” when they make legitimate complaints about property conditions.
Compensation varies depending on the severity of disrepair, how long it’s been ongoing, the impact on your health, and damage to belongings. Our clients typically receive compensation ranging from hundreds to thousands of pounds, in addition to getting all necessary repairs completed.
Most housing disrepair claims are resolved within 3-6 months. Simple cases may be settled more quickly, while complex cases may take longer. Urgent safety concerns can often be addressed within weeks through interim orders.
Frequently Asked Questions About Charnwood Council Housing Disrepair Claims
We understand that making a housing disrepair claim can feel overwhelming, especially if you’re unfamiliar with the process. To help you navigate, we’ve compiled answers to some of the most common questions our clients have. From eligibility and compensation to timeframes and costs, we’re here to ensure you feel fully informed every step of the way.
If you have a question that’s not covered here, don’t hesitate to get in touch with our team for more personalized advice.
Take Action Against Charnwood Borough Council Today
Living with disrepair isn’t just uncomfortable – it can seriously affect your health and wellbeing. If Charnwood Borough Council has failed to maintain your home properly, our expert housing solicitors can help you get the repairs and compensation you deserve.
Contact Housing Disrepair Experts now: