Dudley Metropolitan Borough Council Housing Disrepair Claims
Expert Help for Repairs & Compensation
Living with Damp, Mould or Disrepair in Your Dudley Council Property?
Start your housing compensation claim today!
Are you a Dudley Metropolitan Borough Council tenant suffering with persistent damp, dangerous mould, leaking roofs, broken heating, or structural problems? Has the Council ignored your repair requests or only provided temporary fixes that don’t solve the underlying issues?
You don’t have to put up with poor living conditions. Our specialist housing solicitors can help you get the repairs completed and claim the compensation you deserve.
- No Win No Fee Service
- Expert Housing Disrepair Solicitors
- Fast Repairs & Maximum Compensation
- Thousands of Successful Claims
About Dudley Metropolitan Borough Council Housing Your Legal Rights
Dudley Metropolitan Borough Council manages approximately 22,000 council homes across Dudley, Brierley Hill, Stourbridge, Halesowen, and surrounding areas in the West Midlands. As one of the larger council housing providers in the region, they have significant repair and maintenance responsibilities.
According to Dudley Council’s own Housing Performance figures from 2022-2023, while they aim to complete emergency repairs within 24 hours and routine repairs within 20 working days, many tenants experience longer waiting times and ongoing issues. The Council’s annual tenant satisfaction survey showed that repairs and maintenance remain one of the top concerns for residents.
As a Dudley Council tenant, you have clear legal rights. Under the Homes (Fitness for Human Habitation) Act 2018 and Section 11 of the Landlord and Tenant Act 1985, the Council must ensure your home is:
– Safe and fit for human habitation
– Free from serious health hazards
– Maintained in good structural condition
– Provided with properly functioning utilities and facilities
When the Housing Ombudsman Service released its Spotlight Report on damp and mould in 2021, it highlighted that all social housing providers must take a proactive approach to identifying and addressing these issues, rather than blaming tenant behavior without proper investigation.
Common Disrepair Problems in Dudley Council Properties
Damp and Mould Problems
- Persistent black mould in bathrooms, kitchens, and bedrooms
- Rising damp affecting walls and floors
- Condensation issues causing widespread mould
- Respiratory problems resulting from mould exposure
Water Leaks and Drainage Issues
- Leaking roofs damaging ceilings and walls
- Faulty plumbing causing water damage
- Blocked drains leading to flooding
- Damaged guttering affecting external walls
Heating and Hot Water Failures
- Broken or inefficient boilers and heating systems
- Radiators that don't work properly
- Inconsistent hot water supply
- Cold homes causing illness during winter months
Structural Issues
- Cracked walls and ceilings
- Subsidence affecting property stability
- Damaged window frames allowing drafts
- Roof problems causing water ingress
Electrical Safety Concerns
- Outdated or dangerous wiring
- Faulty electrical fixtures
- Exposed wires creating hazards
- Damp affecting electrical systems
Pest Infestations
- Rodent problems (mice and rats)
- Cockroach infestations
- Entry points not being sealed
- Inadequate pest control response
How We Can Help With Your Dudley Council Housing Disrepair Claim?
At Housing Disrepair Experts, we specialise in helping council tenants get the repairs and compensation they deserve. Our process is straightforward:
- Free Initial Assessment – We'll evaluate your situation and confirm if you have a valid claim
- Evidence Collection – We'll help you gather photographs, repair records and medical evidence if your health has been affected
- Expert Inspection – An independent surveyor will document all disrepair issues in your home
- Legal Notice – We'll formally notify Dudley Metropolitan Borough Council of your claim
- Negotiation – Our expert solicitors will push for comprehensive repairs and appropriate compensation
- Resolution – We'll ensure all repairs are completed and compensation is paid
Our No Win No Fee guarantee means you pay nothing unless your claim is successful.
Compensation You Could Claim From Dudley Council
Rent Rebate
- Refund of rent for periods when your home wasn't fully habitable
- Calculated based on the severity and duration of the disrepair
Health Compensation
- For physical or mental health conditions caused by poor living conditions
- Including respiratory problems, skin conditions, stress and anxiety
Damaged Belongings
- Replacement costs for items damaged by damp, leaks or mould
- Including furniture, clothing, electronics and household goods
Inconvenience Compensation
- For the disruption to your daily life
- Taking into account how severely the disrepair affected you
Real Success Stories: How We've Helped Dudley Council Tenants
Family in Dudley Town Centre
A family with three children had been reporting severe damp and mould problems in their council flat for over 16 months. Dudley Council only provided anti-mould paint, which didn’t address the underlying causes. The children developed respiratory problems linked to the mould. We helped them secure:
- Comprehensive damp proofing treatment
- Installation of proper ventilation systems
- Complete redecoration of affected rooms
- Compensation for health impacts and damaged possessions
Elderly Resident in Brierley Hill
An elderly tenant endured a faulty heating system for two winters in their council property. Despite multiple repair requests, Dudley Council only provided temporary fixes that quickly failed again. We helped them obtain:
- Installation of a new heating system
- Compensation for additional heating costs and discomfort
- Rent reduction for the affected period
Areas We Cover for Dudley Council Housing Disrepair Claims
Dudley Town
- Dudley Town Centre
- Kates Hill
- Netherton
- Woodside
- Russells Hall
- Kingswinford
Brierley Hill Area
- Brierley Hill
- Pensnett
- Brockmoor
- Wordsley
- Quarry Bank
- Amblecote
Stourbridge Area
- Stourbridge Town
- Lye
- Wollaston
- Norton
- Pedmore
- Wollescote
Halesowen Area
- Halesowen Town
- Cradley
- Cradley Heath
- Old Hill
- Hasbury
- Hayley Green
Sedgley and Coseley
- Sedgley
- Coseley
- Upper Gornal
- Lower Gornal
- Woodsetton
First, report the issues through the Council’s official repair channels. Keep records of all communications. If they fail to fix the issues properly within a reasonable timeframe (typically 21 days for non-emergency repairs), contact us for a free assessment.
No. It’s illegal for Dudley Council to evict you or treat you unfairly for exercising your legal rights. The law protects tenants from “retaliatory eviction” when they make legitimate complaints about property conditions.
Compensation varies depending on the severity of disrepair, how long it’s been ongoing, the impact on your health, and damage to belongings. Our clients typically receive compensation ranging from hundreds to thousands of pounds, in addition to getting all necessary repairs completed.
Most housing disrepair claims are resolved within 3-6 months. Simple cases may be settled more quickly, while complex cases involving serious structural issues or health impacts may take longer. Urgent safety concerns can often be addressed within weeks through interim orders.
Frequently Asked Questions About Dudley Council Housing Disrepair Claims
We understand that making a housing disrepair claim can feel overwhelming, especially if you’re unfamiliar with the process. To help you navigate, we’ve compiled answers to some of the most common questions our clients have. From eligibility and compensation to timeframes and costs, we’re here to ensure you feel fully informed every step of the way.
If you have a question that’s not covered here, don’t hesitate to get in touch with our team for more personalized advice.
Take Action Against Dudley Council Today
Don’t continue living in unsafe or unhealthy conditions. If Dudley Metropolitan Borough Council has failed in their responsibilities as your landlord, our expert housing solicitors are ready to help you get the repairs and compensation you deserve.
Contact Housing Disrepair Experts now: