Paradigm Housing Disrepair Claims
Expert Help for Repairs & Compensation
Living with Damp, Mould or Disrepair in Your Paradigm Housing Property?
Start your housing compensation claim today!

Are you a Paradigm Housing tenant dealing with persistent disrepair problems that are being ignored? Issues like spreading black mould, leaking ceilings, faulty heating, or structural problems don’t just damage your property – they can seriously affect your health and wellbeing.
If Paradigm Housing has failed to respond to your repair requests or only provided temporary fixes, our specialist solicitors can help you get the repairs completed and claim the compensation you deserve.
- No Win No Fee Service
- Expert Housing Disrepair Solicitors
- Fast Repairs & Maximum Compensation
- Thousands of Successful Claims
About Paradigm Housing & Your Legal Rights
Paradigm Housing Group manages approximately 15,000 homes across the South East of England, particularly in Buckinghamshire, Hertfordshire, and Bedfordshire. As one of the region’s largest housing associations, Paradigm has legal responsibilities to its tenants.
As a tenant, the law protects your right to live in a safe, habitable home. Under the Homes (Fitness for Human Habitation) Act 2018 and Section 11 of the Landlord and Tenant Act 1985, Paradigm Housing must:
– Keep the structure and exterior of your home in good repair
– Maintain installations for water, gas, electricity, sanitation and heating
– Ensure your home is free from serious hazards that could harm your health
Despite these obligations, Paradigm Housing has faced criticism in recent years. The Housing Ombudsman Service has dealt with numerous complaints about property conditions in Paradigm homes, with issues like damp and mould being particularly prevalent.
Common Disrepair Problems in Paradigm Housing Properties
Damp and Mould Problems
- Persistent black mould in bathrooms, kitchens, and bedrooms
- Rising damp affecting walls and floors
- Condensation issues causing widespread mould
- Respiratory problems resulting from mould exposure
Water Leaks and Drainage Issues
- Leaking roofs damaging ceilings and walls
- Faulty plumbing causing water damage
- Blocked drains leading to flooding
- Damaged guttering affecting external walls
Heating and Hot Water Failures
- Broken or inefficient boilers and heating systems
- Radiators that don't work properly
- Inconsistent hot water supply
- Cold homes causing illness during winter months
Structural Issues
- Cracked walls and ceilings
- Subsidence affecting property stability
- Damaged window frames allowing drafts
- Roof problems causing water ingress
Electrical Safety Concerns
- Outdated or dangerous wiring
- Faulty electrical fixtures
- Exposed wires creating hazards
- Damp affecting electrical systems
Pest Infestations
- Rodent problems (mice and rats)
- Cockroach infestations
- Entry points not being sealed
- Inadequate pest control response
How We Can Help With Your Paradigm Housing Disrepair Claim?
At Housing Disrepair Experts, we specialise in helping council tenants get the repairs and compensation they deserve. Our process is straightforward:
- Free Initial Assessment – We'll evaluate your situation and confirm if you have a valid claim
- Evidence Collection – We'll help you gather photographs, repair records and medical evidence if your health has been affected
- Expert Inspection – An independent surveyor will document all disrepair issues in your home
- Legal Notice – We'll formally notify Paradigm Housing of your claim and the actions required
- Negotiation – Our expert solicitors will push for comprehensive repairs and appropriate compensation
- Resolution – We'll ensure all repairs are completed and compensation is paid
Our No Win No Fee guarantee means you pay nothing unless your claim is successful.

Compensation You Could Claim From Paradigm Housing
Rent Rebate
- Refund of rent for periods when your home wasn't fully habitable
- Calculated based on the severity and duration of the disrepair
Health Compensation
- For physical or mental health conditions caused by poor living conditions
- Including respiratory problems, skin conditions, stress and anxiety
Damaged Belongings
- Replacement costs for items damaged by damp, leaks or mould
- Including furniture, clothing, electronics and household goods
Inconvenience Compensation
- For the disruption to your daily life
- Taking into account how severely the disrepair affected you
Real Success Stories: How We've Helped Paradigm Housing Tenants
Family in High Wycombe
A family with young children had been reporting black mould in their bedrooms and bathroom for over a year. Paradigm Housing only provided anti-mould spray, which didn’t solve the underlying damp problem. The youngest child developed asthma linked to the mould exposure. We helped them secure:
- Comprehensive damp proofing treatment
- Installation of proper ventilation systems
- Complete redecoration of affected rooms
- Compensation for health impacts and damaged possessions
Elderly Tenant in Hemel Hempstead
An elderly tenant spent two winters with an unreliable heating system, often leaving them without heating for days at a time. Despite multiple complaints, Paradigm only provided temporary repairs that quickly failed again. We helped secure:
- Installation of a new heating system
- Compensation for additional heating costs and discomfort
- Rent reduction for the affected period
Areas We Cover for Paradigm Housing Disrepair Claims
Buckinghamshire
- High Wycombe
- Aylesbury
- Amersham
- Chesham
- Beaconsfield
- Marlow
- Buckingham
Hertfordshire
- Hemel Hempstead
- Watford
- St Albans
- Welwyn Garden City
- Stevenage
- Hatfield
- Rickmansworth
Bedfordshire
- Luton
- Bedford
- Dunstable
- Leighton Buzzard
- Biggleswade
London Boroughs
- Hillingdon
- Harrow
- Barnet
- Enfield
- Waltham Forest
Berkshire
- Slough
- Reading
- Wokingham
- Bracknell
You should first report repairs to Paradigm Housing through their official channels and give them a reasonable time to respond (typically 21 days for non-emergency repairs). If they fail to act or only make inadequate repairs, you can proceed with a claim.
No. It’s illegal for Paradigm Housing to evict you or treat you unfairly for exercising your legal rights. The Deregulation Act 2015 protects tenants from “retaliatory eviction” when they make legitimate complaints about property conditions.
Our service is completely No Win No Fee, meaning you don’t pay anything unless your claim is successful. If we win your case, our fee is taken as a percentage of the compensation awarded.
Most housing disrepair claims are resolved within 3-6 months. Simple cases may be quicker, while complex cases might take longer. Urgent safety issues can often be addressed within weeks through interim orders.
Frequently Asked Questions About Paradigm Housing Disrepair Claims
We understand that making a housing disrepair claim can feel overwhelming, especially if you’re unfamiliar with the process. To help you navigate, we’ve compiled answers to some of the most common questions our clients have. From eligibility and compensation to timeframes and costs, we’re here to ensure you feel fully informed every step of the way.
If you have a question that’s not covered here, don’t hesitate to get in touch with our team for more personalized advice.
Take Action Against Paradigm Housing Today
Don’t continue living in dangerous or unhealthy conditions. If Paradigm Housing has failed in their responsibilities, our expert housing solicitors are ready to help you get the repairs and compensation you deserve.