One Vision Housing Disrepair Claims
Expert Help for Repairs & Compensation
Living with Damp, Mould or Disrepair in Your One Vision Property?
Start your housing compensation claim today!
Are you a One Vision Housing tenant dealing with persistent damp, dangerous mould, leaking roofs, or faulty heating? Has One Vision Housing ignored your repair requests or only provided temporary fixes that don’t solve the problem?
You don’t have to put up with poor living conditions. Our specialist housing solicitors can help you get the necessary repairs completed and claim the compensation you deserve.
- No Win No Fee Service
- Expert Housing Disrepair Solicitors
- Fast Repairs & Maximum Compensation
- Thousands of Successful Claims
About One Vision Housing & Your Legal Rights
One Vision Housing (OVH) is a large housing association based in Merseyside, managing approximately 13,000 homes across Sefton, Liverpool, and surrounding areas. Formed in 2006 when tenants voted for housing stock transfer from Sefton Council, OVH is now part of The Sovini Group.
Despite winning awards for customer service, some One Vision Housing tenants continue to experience significant disrepair issues in their homes. As a tenant, you have clear legal rights under UK housing law.
The Homes (Fitness for Human Habitation) Act 2018 and Section 11 of the Landlord and Tenant Act 1985 require One Vision Housing to ensure your home is:
– Safe and fit for habitation
– Free from serious hazards to health
– Properly maintained with functioning utilities
– Structurally sound and weather-tight
According to the Housing Ombudsman Service’s latest data, property condition issues, including damp and mould, represent the largest category of complaints across UK social housing. One Vision Housing, like all social landlords, has responsibilities to address these issues promptly.
Common Disrepair Problems in One Vision Housing Properties
Damp and Mould Problems
- Persistent black mould in bathrooms, kitchens, and bedrooms
- Rising damp affecting walls and floors
- Condensation issues causing widespread mould
- Respiratory problems resulting from mould exposure
Water Leaks and Drainage Issues
- Leaking roofs damaging ceilings and walls
- Faulty plumbing causing water damage
- Blocked drains leading to flooding
- Damaged guttering affecting external walls
Heating and Hot Water Failures
- Broken or inefficient boilers and heating systems
- Radiators that don't work properly
- Inconsistent hot water supply
- Cold homes causing illness during winter months
Structural Issues
- Cracked walls and ceilings
- Subsidence affecting property stability
- Damaged window frames allowing drafts
- Roof problems causing water ingress
Electrical Safety Concerns
- Outdated or dangerous wiring
- Faulty electrical fixtures
- Exposed wires creating hazards
- Damp affecting electrical systems
Pest Infestations
- Rodent problems (mice and rats)
- Cockroach infestations
- Entry points not being sealed
- Inadequate pest control response
How We Can Help With Your One Vision Housing Disrepair Claim?
At Housing Disrepair Experts, we specialise in helping council tenants get the repairs and compensation they deserve. Our process is straightforward:
- Free Initial Assessment – We'll evaluate your situation and confirm if you have a valid claim
- Evidence Collection – We'll help you gather photographs, repair records and medical evidence if your health has been affected
- Expert Inspection – An independent surveyor will document all disrepair issues in your home
- Legal Notice – We'll formally notify One Vision Housing of your claim
- Negotiation – Our expert solicitors will push for comprehensive repairs and appropriate compensation
- Resolution – We'll ensure all repairs are completed and compensation is paid
Our No Win No Fee guarantee means you pay nothing unless your claim is successful.
Compensation You Could Claim From One Vision Housing
Rent Rebate
- Refund of rent for periods when your home wasn't fully habitable
- Calculated based on the severity and duration of the disrepair
Health Compensation
- For physical or mental health conditions caused by poor living conditions
- Including respiratory problems, skin conditions, stress and anxiety
Damaged Belongings
- Replacement costs for items damaged by damp, leaks or mould
- Including furniture, clothing, electronics and household goods
Inconvenience Compensation
- For the disruption to your daily life
- Taking into account how severely the disrepair affected you
Real Success Stories: How We've Helped One Vision Housing Tenants
Family in Bootle, Merseyside
A family with young children reported severe damp and mould problems in their One Vision Housing property for over a year. Despite multiple repair requests, the issues weren’t properly addressed. Their youngest child developed asthma linked to the mould exposure. We helped them secure:
- Comprehensive damp proofing treatment
- Installation of proper ventilation systems
- Complete redecoration of affected rooms
- Compensation for health impacts and damaged possessions
Elderly Resident in Southport
An elderly resident endured a faulty heating system for two winters in their One Vision property. Multiple repair requests resulted only in temporary fixes that quickly failed again. We helped them obtain:
- Installation of a new heating system
- Compensation for additional heating costs and discomfort
- Rent reduction for the affected period
Areas We Cover for One Vision Housing Disrepair Claims
Sefton
- Bootle
- Southport
- Formby
- Crosby
- Maghull
- Litherland
- Seaforth
- Waterloo
Liverpool
- Walton
- Anfield
- Kirkdale
- Everton
- Fazakerley
Wirral
- Birkenhead
- Wallasey
- New Brighton
- Bebington
West Lancashire
- Ormskirk
- Skelmersdale
- Burscough
Additional Areas
- Any other locations
You should first report repairs to One Vision Housing through their official channels and give them a reasonable time to respond (typically 21 days for non-emergency repairs). If they fail to act or only make inadequate repairs, you can proceed with a claim.
No. It’s illegal for One Vision Housing to evict you or treat you unfairly for exercising your legal rights. The law protects tenants from “retaliatory eviction” when they make legitimate complaints about property conditions.
Compensation varies depending on the severity of disrepair, how long it’s been ongoing, the impact on your health, and damage to belongings. Our clients typically receive compensation ranging from hundreds to thousands of pounds, in addition to getting all necessary repairs completed.
Most housing disrepair claims are resolved within 3-6 months. Simple cases may be settled more quickly, while complex cases may take longer. Urgent safety issues can often be addressed within weeks through interim orders.
Frequently Asked Questions About One Vision Housing Disrepair Claims
We understand that making a housing disrepair claim can feel overwhelming, especially if you’re unfamiliar with the process. To help you navigate, we’ve compiled answers to some of the most common questions our clients have. From eligibility and compensation to timeframes and costs, we’re here to ensure you feel fully informed every step of the way.
If you have a question that’s not covered here, don’t hesitate to get in touch with our team for more personalized advice.
Take Action Against One Vision Housing Today
Don’t continue living in unsafe or unhealthy conditions. If One Vision Housing has failed in their responsibilities, our expert housing solicitors are ready to help you get the repairs and compensation you deserve.