Gravesham Borough Council Housing Disrepair Claims
Expert Help for Repairs & Compensation
Living with Damp, Mould or Disrepair in Your Gravesham Council Home?
Start your housing compensation claim today!
Are you a Gravesham Borough Council tenant dealing with persistent damp, dangerous mould, leaking roofs, faulty heating, or structural problems? Has the Council failed to respond properly to your repair requests or only provided temporary fixes?
You don’t have to continue living in poor conditions. Our specialist housing solicitors can help you get the repairs completed and claim compensation for your suffering.
- No Win No Fee Service
- Expert Housing Disrepair Solicitors
- Fast Repairs & Maximum Compensation
- Thousands of Successful Claims
About Gravesham Borough Council Housing & Your Legal Rights
Gravesham Borough Council manages approximately 5,800 council homes across Gravesend, Northfleet, and surrounding villages in North Kent. While smaller than many housing providers, Gravesham Borough Council still has the same legal obligations to maintain their properties in good condition.
According to the Council’s own Housing Annual Report 2022-2023, while they aim to complete emergency repairs within 24 hours and routine repairs within 20 working days, some tenants continue to face significant delays and ongoing disrepair issues.
The Housing Ombudsman Service, which handles complaints against social housing providers, has emphasized that all councils must take a proactive approach to addressing disrepair, particularly damp and mould issues following the implementation of new complaint handling guidelines in 2021.
As a Gravesham Borough Council tenant, you have clear legal rights. Under the Homes (Fitness for Human Habitation) Act 2018 and Section 11 of the Landlord and Tenant Act 1985, the Council must ensure your home is:
– Safe and fit for human habitation
– Free from serious health hazards
– Maintained in good repair and condition
– Properly functioning with adequate utilities
If Gravesham Borough Council has failed to meet these obligations, you may be entitled to repairs and compensation.
Common Disrepair Problems in Gravesham Council Properties
Damp and Mould Problems
- Persistent black mould in bathrooms, kitchens, and bedrooms
- Rising damp affecting walls and floors
- Condensation issues causing widespread mould
- Respiratory problems resulting from mould exposure
Water Leaks and Drainage Issues
- Leaking roofs damaging ceilings and walls
- Faulty plumbing causing water damage
- Blocked drains leading to flooding
- Damaged guttering affecting external walls
Heating and Hot Water Failures
- Broken or inefficient boilers and heating systems
- Radiators that don't work properly
- Inconsistent hot water supply
- Cold homes causing illness during winter months
Structural Issues
- Cracked walls and ceilings
- Subsidence affecting property stability
- Damaged window frames allowing drafts
- Roof problems causing water ingress
Electrical Safety Concerns
- Outdated or dangerous wiring
- Faulty electrical fixtures
- Exposed wires creating hazards
- Damp affecting electrical systems
Pest Infestations
- Rodent problems (mice and rats)
- Cockroach infestations
- Entry points not being sealed
- Inadequate pest control response
How We Can Help With Your Gravesham Council Housing Disrepair Claim?
At Housing Disrepair Experts, we specialise in helping council tenants get the repairs and compensation they deserve. Our process is straightforward:
- Free Initial Assessment – We'll evaluate your situation and confirm if you have a valid claim
- Evidence Collection – We'll help you gather photographs, repair records and medical evidence if your health has been affected
- Expert Inspection – An independent surveyor will document all disrepair issues in your home
- Legal Notice – We'll formally notify Gravesham Borough Council of your claim
- Negotiation – Our expert solicitors will push for comprehensive repairs and appropriate compensation
- Resolution – We'll ensure all repairs are completed and compensation is paid
Our No Win No Fee guarantee means you pay nothing unless your claim is successful.
Compensation You Could Claim From Gravesham Borough Council
Rent Rebate
- Refund of rent for periods when your home wasn't fully habitable
- Calculated based on the severity and duration of the disrepair
Health Compensation
- For physical or mental health conditions caused by poor living conditions
- Including respiratory problems, skin conditions, stress and anxiety
Damaged Belongings
- Replacement costs for items damaged by damp, leaks or mould
- Including furniture, clothing, electronics and household goods
Inconvenience Compensation
- For the disruption to your daily life
- Taking into account how severely the disrepair affected you
Real Success Stories: How We've Helped Gravesham Council Tenants
Family in Gravesend
A family with two young children had been reporting severe damp and mould problems in their council property for over 12 months. Gravesham Council only provided anti-mould spray, which didn’t address the underlying causes. The children developed respiratory issues linked to the mould exposure. We helped them secure:
- Comprehensive damp proofing treatment
- Installation of proper ventilation systems
- Complete redecoration of affected rooms
- Compensation for health impacts and damaged possessions
Elderly Resident in Northfleet
An elderly tenant endured a malfunctioning heating system for two winters in their council home. Despite multiple repair requests, Gravesham Council only provided temporary fixes that quickly failed again. We helped them obtain:
- Installation of a new heating system
- Compensation for additional heating costs and discomfort
- Rent reduction for the affected period
Areas We Cover for Gravesham Council Housing Disrepair Claims
Gravesend
- Gravesend Town Centre
- Riverside
- Whitehill
- Singlewell
- Chalk
- Westcourt
- Painters Ash
Northfleet
- Northfleet North
- Northfleet South
- Springhead
Rural Areas
- Higham
- Shorne
- Cobham
- Luddesdown
- Meopham
- Istead Rise
- Vigo Village
First, report the issues through the Council’s official repair channels. Keep records of all communications. If they fail to fix the issues properly within a reasonable timeframe (typically 21 days for non-emergency repairs), contact us for a free assessment.
No. It’s illegal for Gravesham Borough Council to evict you or treat you unfairly for exercising your legal rights. The law protects tenants from “retaliatory eviction” when they make legitimate complaints about property conditions.
Compensation varies depending on the severity of disrepair, how long it’s been ongoing, the impact on your health, and damage to belongings. Our clients typically receive compensation ranging from hundreds to thousands of pounds, in addition to getting all necessary repairs completed.
Most housing disrepair claims are resolved within 3-6 months. Simple cases may be settled more quickly, while complex cases involving serious structural issues or health impacts may take longer. Urgent safety concerns can often be addressed within weeks through interim orders.
Frequently Asked Questions About Gravesham Council Housing Disrepair Claims
We understand that making a housing disrepair claim can feel overwhelming, especially if you’re unfamiliar with the process. To help you navigate, we’ve compiled answers to some of the most common questions our clients have. From eligibility and compensation to timeframes and costs, we’re here to ensure you feel fully informed every step of the way.
If you have a question that’s not covered here, don’t hesitate to get in touch with our team for more personalized advice.
Take Action Against Gravesham Council Today
Don’t continue living in unsafe or unhealthy conditions. If Gravesham Borough Council has failed in their responsibilities as your landlord, our expert housing solicitors are ready to help you get the repairs and compensation you deserve.
Contact Housing Disrepair Experts now: